As a Holiday Booking Consultant at McGrath Port Stephens, you will play a vital role in delivering exceptional customer service and bookings for our holiday rental properties located in the beautiful Nelson Bay area of NSW.
This full-time position will see you working closely with both recent and returning guests to ensure their holiday experience is seamless from start to finish.
What you'll be doing
Responding to inbound enquiries from potential guests, providing information on our holiday rental properties and availability
Processing holiday bookings and managing the reservation system to ensure accurate data and timely confirmations
Providing exceptional customer service to guests throughout the booking process and during their stay




Assisting with guest check-in and check-out procedures as needed
Maintaining strong relationships with our property owners and providers
Supporting the wider reservations and customer service team as required
What we're looking for
Previous experience in a customer service or reservations role, ideally within the tourism or hospitality industry
Excellent communication and interpersonal skills, with the ability to liaise with a diverse range of customers
Strong time management and organisational abilities to juggle multiple bookings and enquiries
#J-*****-Ljbffr

📌 Holiday Booking Consultant (New South Wales)
🏢 McGrath Estate Agents
📍 New South Wales