Customer Relationship Manager (Brisbane)

Customer Relationship Manager (Brisbane)

16 Aug
|
Arriba Group
|
Brisbane

16 Aug

Arriba Group

Brisbane

LiveBigis a specialist allied health organisation providing therapy and assessment services for people with disability, including those on an NDIS plan.
We provide services at home and in the community and operate across four states as well as nationally via telehealth.
Role Overview
Full time & Permanent
Can be based anywhere in South East QLD
Create, maintain, and enhance national participant referral pathways and customer relationships, identifying gaps and developing protocols for efficient referral processes
Establish and maintain strong relationships with key referrers and stakeholders, community organisations, clients, and their families/carers to access and promote LiveBig allied health services
Represent LiveBig at meetings, community events, expos and networking opportunities
Support marketing and brand activity and identify opportunities for improvement or new activities
Success in this role will be measured through referral growth, stakeholder engagement, customer satisfaction and the development of sustainable referral pathways.
Why work for us
Genuine flexibility, work/life balance, hybrid working model
We have a great team culture – Join a friendly, supportive, collaborative team of professionals
Extra paid leave: 2 "You Days," 1 "Paws Leave," 1 Volunteer day, plus 2 study days every year




Paid parental leave: up to 8 weeks for primary carers, 2 for secondary
$1,000 PD allowance to support your growth
EAP support for your mental and financial wellbeing
Industry‐leading onboarding, training & support from our leadership team
About you
Previous experience in a customer‐facing, relationship management or business development role within an NDIS‐focused organisation.
Knowledge and understanding of allied health services, disability sector, the NDIS and community sector
High level of customer service orientation and experience in customer relationship analysis and planning
Demonstrated ability to generate referral opportunities, identify growth prospects and develop stakeholder partnerships.
Existing relationships with Support Coordinators, Plan Managers, Local Area Coordinators (LACs), hospitals, community organisations or other referral partners will be highly regarded.
Enjoys working in a fast‐paced, dynamic and outcomes‐focused team environment
Highly developed communication skills, negotiation, relationship building and interpersonal skills
Hold an Australian driver's licence & own vehicle
Apply
Apply now!
For any queries email
#J-*****-Ljbffr

📌 Customer Relationship Manager (Brisbane)
🏢 Arriba Group
📍 Brisbane

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