Join a
**** AFR BOSS Best Places to Work Gold Winner
and
**** Sustainability Champion
recognised by the World Steel Association. Play a key role in shaping our performance across our InfraBuild Reinforcing business.
As our Despatch Coordinator, you will demonstrate a high level of customer service and attention to detail with previous experience in despatch planning, scheduling and prioritisation. You will be responsible for planning despatch to optimise service levels and customer satisfaction, without compromising our well-established safety and quality standards.
What you will be doing:
Provide a high level of customer service
Ensure required fleet matches delivery plan and the accurate despatch of correct order to customer
Liaise with sales, warehouse and transport providers to resolve urgent and critical customer requirements
Managing driver and wait times with an expectation to reduce yard wait time
Performing load checks and auditing of loads and load restraint
Sign off safety checklists and adhere to all relevant health and safety policies, standards, procedures and legislative requirements
Ensure all required paperwork and administration duties are completed in a timely and accurate manner
Hours for this role are 8am – 4pm, Monday to Friday
You will be rewarded with:
Promotional opportunities, long-term career
Participation in quarterly company Bonus
Permanent, full-time hours with job security
Team environment with strong safety culture
Internal and external relevant training provided
Primary Benefits:
We offer a range of benefits designed to support you at work and beyond:
Access to long service leave after 5 years:




Employees who are not covered by an Enterprise Agreement can access accrued Long Service Leave (LSL) at the rate of 1.3 weeks per year of service after 5 years continuous service.
Paid parental leave that goes further
- 20 weeks paid Primary Carer Leave and 3 weeks Partner Leave, plus superannuation contributions during unpaid leave (eligibility applies)
Health cover at discounted rates
- Access corporate rates with nib Health Insurance to support you and your family
Everyday savings
- Access a wide range of employee discounts across major brands including retail, travel and lifestyle
Flexible vehicle options
- Novated leasing options available, providing a tax-effective way to finance and manage your vehicle
Support when you need it
- Confidential counselling and wellbeing support through our Employee Assistance Program (EAP) and Sonder, available to you and your immediate family
Invest in your development
- Access to learning platforms and development opportunities to support your career growth
Demonstrated customer service experience
Be reliable, punctual, committed and be able to work autonomously
Have exemplary time management and prioritisation skills




Have experience and or knowledge of the transport industry and understand load compliance
Have a customer service and relationship management mindset with a high level of negotiation skills
An agile mindset with a focus on continuous improvement initiatives
Be computer literate and have experience with Microsoft Office Suite, JDE/SAP, ARMA, desirable
We offer more than just a job; we provide a dynamic environment built on
three pillars
that define our commitment to both our team and our industry.
Work with a greater purpose
- join us on our pursuit of a sustainable future and contribute to our nation's legacy.
Work well, live better –
experience a protected, supportive and inclusive environment which values you as a whole person and where wellbeing matters.
Build your own future –
grow and drive your own development to grow your skills. Everyday is an opportunity to grow.
About Us
InfraBuild Reinforcing partners with builders, engineers and contractors to deliver smarter reinforcing solutions across Australia's major projects.
From high-rise buildings to transport infrastructure, we help improve buildability, reduce material use and support lower embodied carbon outcomes through our integrated steel supply chain.
We're committed to building an inclusive workplace that reflects the communities we serve. We encourage applications from people of all backgrounds, experiences and perspectives. Your diversity helps us create more sustainable and innovative steel solutions for Australia's future.
We are a **** Circle Back Initiative Employer – we commit to respond to every applicant
.
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📌 Dispatch Coordinator (Queensland)
🏢 Gfg-Alliance
📍 Queensland