Collections Officer - Global ASX-Listed Software CompanyNew
Collections Officer - Global ASX-Listed Software Company
We're hiring aCollections Officerto join a global, ASX-listed software company in an initial 6-month contract, with a strong likelihood of extension.
Joining an established team of eight, you'll manage accounts acrossAustralia, New Zealand and East Asia, with some exposure to the US.
This is a great opportunity for someone who enjoys investigating payments, solving problems and working with stakeholders across different regions and currencies.
You don't necessarily need to come from a traditional collections background.
We're open to experience acrosspayments, banking operations, reconciliations, financial operations, accounts or collections.
What you'll be doing
Manage collections and account queries across multiple regions
Investigate and trace payments
Reconcile accounts and resolve discrepancies
Manage disputes and esc...
Communicate with customers and internal stakeholders globally
Manage larger-value items and ledgers
Ability to work across different currencies, including exposure to FX and withholding tax




Around*****% of communication is via email, with phone calls generally used for escalations and more complex matters.
What we're looking for
Experience across collections, payments, reconciliations, banking operations, accounts or similar
Solid written communication skills and confidence picking up the phone when required
Tech-savvy and comfortable learning new systems
Proactive, curious and confident investigating issues
Strong attention to detail
Good judgement and the ability to know when something needs further investigation or escalation
Comfortable working in a fast-paced, global environment
What's on offer
$*****per hour + super
Initial6-month contract with strong likelihood of extension
Hybrid working - Monday, Tuesday and Thursday in the Alexandria office, with one day from home
Exposure to global accounts and stakeholders
Join an established and supportive team
Work for a well-regarded, high-growth global software company
Great office benefits including team events, free lunches, onsite barista and more
#J-*****-Ljbffr

📌 Collections Officer – Global Asx-Listed Software Companynew (New South Wales)
🏢 Keegan Adams Recruitment
📍 New South Wales