Spare Parts Interpreter | Technical Services
Keysborough | Agriculture & Manufacturing
Parts are the unsung heroes of every machine. When they're right, everything runs. When they're wrong... nothing does.
We're looking for a sharp, solutions-focused
Spare Parts Interpreter
to join our Technical Services team in Keysborough. If you enjoy solving puzzles, helping customers get back up and running, and working with products that keep Australian agriculture moving, this could be your next step.
About the Role
This role sits at the heart of our technical support operation. You'll be interpreting parts across our full product range, providing accurate advice, and ensuring customers receive the right solution quickly and efficiently.
You'll play a key part in keeping machines running and customers supported.
What You'll Be Doing
Provide prompt and accurate parts interpretation and sales support via phone/email
Offering alternative solutions where required
Assisting with breakdown orders to achieve same-day resolution wherever possible
Monitoring key spare parts stock levels based on demand and seasonality
Advising purchasing on order requirements and inventory levels
Updating and improving parts catalogues, correcting errors and managing supplier updates
Contributing to parts data management and continuous improvement
Identifying and escalating discrepancies or issues for resolution




Ensure compliance with company procedures and safety requirements
What We're Looking For
Experience in agricultural, automotive or industrial spare parts interpretation
Confidence using manual and electronic parts systems
Strong industry-specific product learning capability
Excellent communication skills
Computer literacy accuracy and attention to detail
A practical problem-solver who enjoys helping customers
Previous hands-on experience with strong mechanical aptitude.
Australian work authorisation is required for this position
Minimum Year 12 education level is required
Forklift License Desirable (not required)
If you thrive in a customer-focused environment and enjoy turning technical detail into practical solutions, you'll fit right in.
Why Join Us?
You'll be part of an established Australian manufacturing and wholesale business that supports the agriculture industry nationwide. We value teamwork, accuracy, initiative and people who take pride in doing things properly.
We have a great culture and friendly team at Silvan, we have 65 employees on site at Keysborough.
Important Information
Office-based role in
Keysborough
Applications close
31st August
(we review applications as they're received, so don't wait)
Strictly -
No agencies
We encourage candidates from all diverse backgrounds to apply.
We are a an equal chance employer.
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📌 Spare Parts Interpreter (Melbourne)
🏢 Silvan Australia
📍 Melbourne