GCG is looking for an Implementation Consultant to join us for up to 6 months, to support successful client implementation, configuration, onboarding and adoption of Exposi. In this role, you'll help clients and internal teams use Exposi effectively through system setup, data migration, training development and delivery, user enablement and product support across the implementation lifecycle.
About GCG
GCG is an Australian-owned and operated consultancy specialising in Work Health and Safety (WHS) and Occupational Hygiene services, working across industries including mining, construction, energy, water and defence.
What you'll do
Configure Exposi to meet client requirements, including organisational structures, permissions, workflows and system settings
Prepare, cleanse, validate, reconcile and import client data to support accurate migration into Exposi
Complete assigned implementation tasks and support clients through testing, validation and go-live activities
Develop, maintain and improve client-facing and internal training materials, guides, videos and support documentation
Deliver remote and in-person training for client administrators, system champions, end users and internal GCG teams
Support Customer Success and Solution Support with product-related customer enquiries, escalations and post-implementation stabilisation




Contribute to continuous improvement of implementation processes, templates, standards and client adoption practices
Why GCG
Competitive salary package, paid birthday leave and an anniversary bonus
Access to the Flare Benefits platform and an Employee Assistance Program (EAP)
Structured mentoring to support your development
Genuine team culture
About you
Experience implementing software, SaaS or technology solutions for customers, ideally in a professional services, consulting or technology environment
Confident developing and delivering training, workshops or user enablement activities for a range of audiences
Comfortable working with data migration, data preparation, validation or business system administration
Highly organised, detail-oriented and able to manage competing priorities while maintaining quality outcomes
A solid communicator who can simplify complex concepts for technical and non-technical users
Customer-focused, adaptable and solutions-oriented, with the ability to build trust with clients and internal stakeholders
Experience with SaaS, operational or enterprise software platforms is desirable
Knowledge of occupational hygiene, workplace health and safety or environmental management systems is advantageous but not essential
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📌 Implementation Consultant (Contract) (Queensland)
🏢 GCG Health Safety & Hygiene
📍 Queensland