UltraPlus Service is the authorised after-sales service and repair partner for Roborock and Segway in Australia. The Customer Service Representative will deliver high-quality customer service and technical support to customers and retail partners, handling inbound calls, guiding users through return and repair processes, and managing emails with prompt, skilled responses.
The role focuses on resolving escalated cases, documenting interactions in the CRM, and working with the team to meet
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📌 Customer Tech Support Specialist — Robotic Appliances (New South Wales)
🏢 Roborock Technology (Australia
📍 New South Wales
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