CMV Truck & Bus Derrimut, 392 Boundary Road, Derrimut, Victoria, Australia
Posted Tuesday 4 August **** at 2:30 pm
About CMV Truck and Bus
CMV Truck & Bus are the Victorian dealer for Volvo Group Australia (Mack, Volvo and UD Trucks) and have over 500 employees with 8 main dealerships across Victoria.
We sell trucks and buses and provide service and parts for our complete range as the authorized dealer network.
CMV Truck and Bus is a subsidiary of the CMV family-owned group of companies and are proud to be a privately owned Australian based company, with over 91 years of operation and experience.
We have over 2,100 staff nationally and continue to grow, promoting from within and working with some of the best in the business.
About the Role
In this role, you will support the Bus Service Manager by overseeing the department's costing and administrative functions.
This is a full-time role and based in Derrimut.
You will play an important part in delivering a high level of customer service, meeting repair order costing targets and ensuring accurate record keeping supporting the department's financial performance.
You will also help build robust customer relationships, support team members and ensure service system records are accurate and up to date.
Key Responsibilities
Keep customers updated on the status of repairs
Schedule service appointments based on customer needs and workshop capacity




Clearly explain expected timeframes, costs, and payment options
Ensure customer queries are handled promptly and professionally
Maintain accurate daily records of all service department activity
Work with OEM representatives and provide updates to the service team
Monitor and manage Work in Progress (WIP) to meet daily repair order (RO) targets
Manage aged and warranty repair orders in line with KPIs
Ensure completed jobs are invoiced promptly
Work with key stakeholders to improve WIP processes
Follow up on outstanding debtor and creditor accounts
Assist with WHS documentation and actions as required
About You
Previous supervisory experience is desirable
Strong commitment to safety and WHS practices
Solid administration and computer skills
Strong communication and time management skills
Well-organised with good attention to detail
Demonstrates initiative, leadership potential, and a positive attitude
At CMV Truck & Bus, we believe our people are our greatest asset.
Our success is highly driven by our core values; Safety First, Can Do, Ask The Question, Do the Right Thing and Mutual Respect.
We apply these in equal measures to not only our employees but also our customers and the community.
CMV Truck & Bus Derrimut, 392 Boundary Road, Derrimut, Victoria, Australia
#J-*****-Ljbffr

📌 Bus Service Supervisor (Melbourne)
🏢 CMV Truck & Bus Pty
📍 Melbourne