Glendenning, NSW | Permanent Full-Time | $70,000–$80,000 + Super
Join a growing logistics business in a newly created role!We are seeking a
Customer Service & Administration professional
to join a growing logistics business in Glendenning.
This is a varied role supporting an established team and working with a portfolio of
blue-chip clients
. You'll manage customer enquiries, order and delivery queries, administration and data entry, while liaising with transport providers to ensure issues are followed through to resolution.
This is
not a traditional call-centre role
— we're looking for someone proactive, adaptable and comfortable wearing multiple hats.
Why You'll Love This Role
$70K–$80K + super
, depending on experience
Permanent, full time opportunity
Newly created position due to business growth and new client accounts
Work with established blue-chip clients
Varied role with plenty of opportunity to learn and develop
Supportive, close-knit team
Join a business where the
average employee tenure is around nine years
Long-term opportunity with a stable and growing organisation
Customer Service & Administration
About the Role
You'll be responsible for:
Responding to customer enquiries via phone and email
Investigating order, delivery and inventory queries
Liaising with transport providers to resolve delivery issues
Using internal systems to investigate orders and provide customer updates
Completing general administration and data entry
Updating customer inventory information in SAP




Maintaining accurate records in the OrderPoint CRM/order management system
Supporting the existing team with day-to-day administration
Proactively communicating with customers and following issues through to resolution
Building strong relationships with key client accounts
About You
We're looking for someone who brings the
right attitude, communication style and team fit
.
You will ideally have:
Previous customer service and/or administration experience
Strong communication and interpersonal skills
Excellent attention to detail
A proactive approach and the ability to think on your feet
Confidence dealing with professional and blue-chip clients
The ability to manage competing priorities and varied responsibilities
A genuine interest in building a long-term career with a business
Experience in a small business or fast-paced environment will be highly regarded
Logistics or transport experience is beneficial, but
not essential
SAP experience is advantageous, however training can be provided.
No specific qualification is required —
experience, attitude and capability are what matter most.
The Opportunity
This is a great opportunity to join a business experiencing genuine growth and become an important part of an established team.
If you're looking for a
stable, varied customer service and administration role
where you can build relationships, learn the business and grow with the company, we'd love to hear from you.
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