Infosys Limited is seeking an experienced Major Incident Management Team / Operations Lead in Sydney to head incident response across a multi‐supplier SIAM workplace. You will drive service restoration, governance, and executive communications during P1/P2 incidents.
The role requires 12+ years in incident/IT service operations, strong ITIL 4 expertise, and leadership of cross‐functional teams. Hybrid work arrangements are available, with a focus on continual improvement and client outcomes.
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📌 Senior Major Incident Command & Siam Lead (New South Wales)
🏢 Infosys
📍 New South Wales
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