Senior Medical Receptionist Full Time/Part Time/Casual
Beenleigh Mall Medical Centre – Beenleigh QLD
Senior Medical Receptionist Full Time/Part Time/Casual positions – Beenleigh Mall Medical Centre
Beenleigh Mall Medical centre is conveniently located on level 1 in The Mall Beenleigh, with ample parking and easy access to public transport (5mins walk from Beenleigh train station). The medical centre was established in **** and has been providing medical care to the local community.
About the Role
We are seeking an experienced and professional
Senior Medical Receptionist
to join our busy medical centre. This is an excellent opportunity for a confident, organised and patient-focused receptionist who enjoys working in a fast-paced healthcare environment and supporting both patients and clinical staff.
As a senior member of the reception team, you will play an important role in ensuring the smooth day-to-day operation of the front desk while providing a high standard of patient service.
Senior Medical Receptionist Full Time/Part Time/Casual positions – Beenleigh Mall Medical Centre
Beenleigh Mall Medical centre is conveniently located on level 1 in The Mall Beenleigh, with ample parking and easy access to public transport (5mins walk from Beenleigh train station). The medical centre was established in **** and has been providing medical care to the local community.
About the Role
We are seeking an experienced and professional
Senior Medical Receptionist
to join our busy medical centre. This is an excellent opportunity for a confident, organised and patient-focused receptionist who enjoys working in a fast-paced healthcare environment and supporting both patients and clinical staff.
As a senior member of the reception team, you will play an important role in ensuring the smooth day-to-day operation of the front desk while providing a high standard of patient service.




Key Responsibilities
Welcoming patients and providing professional, friendly service
Managing patient appointments, bookings, cancellations and recalls
Answering telephone enquiries and responding to patient requests
Processing payments, Medicare and private billing
Maintaining accurate and confidential patient records
Liaising with doctors, nurses, allied health professionals and external providers
Assisting with day-to-day administration and reception operations
Supporting and mentoring junior reception staff
Managing difficult or sensitive patient enquiries professionallyEnsuring reception and waiting areas are organised and welcoming
Following medical centre policies, privacy requirements and procedures
Assisting with opening/closing procedures and general administrative duties
About You
The successful candidate will have:
Previous experience in a
medical reception or healthcare administration role
Strong knowledge of medical terminology and medical practice procedures
Experience with Medicare and medical billing
Excellent communication and interpersonal skills
Strong organisational and time-management abilities
A professional, calm and friendly manner
High attention to detail and accuracy
The ability to prioritise tasks in a busy environment
Confidence dealing with patients, doctors and other healthcare professionals
Experience supporting or mentoring other reception staff
A strong understanding of patient confidentiality and privacy requirements
Experience with medical practice software such as
Best Practice, Medical Director or similar
is highly desirable
What We Offer
A supportive and friendly team setting
A professional and well-established medical centre
Opportunity to take on a senior role with responsibility and variety
Ongoing training and development
Competitive remuneration based on experience
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📌 Senior Medical Receptionist Full Time/Part Time/Casual (Victoria)
🏢 Beenleigh Mall Medical Centre
📍 Victoria