TasWater in Tasmania seeks an experienced Digital Service Performance Specialist to join its Digital & Technology team on a permanent full time basis, reporting to the Digital Service Management Lead.
You''ll establish service performance frameworks, SLAs, SLOs, XLAs to drive excellence and outcomes across IT services.
You will monitor performance, develop dashboards, govern ITSM practices, and work with vendors and internal teams to improve reliability and maturity.
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📌 Digital Service Performance Lead - Itil & Service Analytics (Launceston)
🏢 TasWater
📍 Launceston
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