The Senior P&C; Advisor provides accurate, pragmatic and timely HR advice, coaching and support to leaders and employees, enabling the effective delivery of people priorities and business outcomes.
Working closely with the Heads of People and leaders across the enterprise, this role operates as an experienced HR generalist with a solid advisory focus.
The role requires a high degree of autonomy, sound judgement, and the ability to manage a broad range of people matters, including complex employee relations issues.
Responsibilities
Provide clear, practical HR advice to leaders on employee relations, performance management, conduct matters and organisational change
Independently manage a range of ER matters end-to-end, including complex and sensitive cases, ensuring appropriate risk management
Coach and guide leaders to build capability and confidence in managing their people
Build strong working relationships with stakeholders across the business
Interpret and apply Awards, agreements and employment legislation (AU/NZ)
Use data and insights (quantitative and qualitative) to inform decisions and identify trends or risks
Contribute to improving processes and ways of working to enhance the employee and leader experience
Support key P&C; cyclical activities including talent and succession, performance, reward and engagement, including action planning
Analyse people metrics and provide insights to support workforce planning and decision‐making
Contribute to the development and review of policies, procedures and frameworks
Support change initiatives and broader culture uplift activities
Support recruitment activities as required to ensure quality hiring outcomes
Qualifications – Essential
5+ years' experience in a generalist HR/People & Culture role, with demonstrated experience operating independently
Strong employee relations capability, including managing performance, conduct and workplace issues end‐to‐end
Sound knowledge of employment legislation across Australia and New Zealand




Proven ability to provide clear, pragmatic advice and exercise strong judgement in complex situations
Strong coaching skills, with the ability to guide and influence leaders
Ability to manage competing priorities and operate effectively in a fast‐paced environment
Demonstrated experience using data and insights to inform decisions
Strong stakeholder management and communication skills, including the ability to navigate challenging conversations
Familiarity with AI tools – comfortable using tools to accelerate insights, automate routine work, prepare reporting, and tailor content quickly and effectively
Qualifications – Desirable
Tertiary qualification in Human Resources or related discipline
Experience in financial services or other regulated environments
Experience supporting high‐volume or operational workforces (e.g., contact centres)
Exposure to health, safety and wellbeing, including return to work
Benefits & Culture
In return for your energy and ideas, we offer a flexible working environment and great compensation.
We always support a safe, healthy, engaging, and productive working environment for all employees and workers, whether that be in your home and office, or a combination of both.
Extra week of paid leave each year through our Take 5 initiative
Hybrid working model – 2 days a week in office
24/7 mental and physical wellness support app (Sonder)
Discounts on Latitude products and services
Superannuation and short‐term incentives
Versatile working policies
Employee assistance program
Congratitude recognition program
Company Overview
We're Latitude, partners in money.
Digital payments, cards, loans are what we offer – but what we really are is a platform that helps people shop and live better.
We live and breathe our values: Take ownership, Win together, Pursue excellence, and Create tomorrow.
Compliance
Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment.
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📌 Senior P&C Advisor (Melbourne)
🏢 Latitude Financial Services
📍 Melbourne