Department: Security & Emergency Management
Job Location: Sydney Area
The Opportunity
The
Loss Prevention Associate
plays a key supportive role in providing frontline security and loss prevention expertise.
Responsible for ensuring a safe retail environment for our employees, shoppers and guests at all NSLC locations.
This support will be provided by identifying and minimizing incidents via risk mitigation strategies, collaboration with the Security Operations Center, and partnership with retail team members.
This opportunity is
based out of Sydney
and will involve travel mainly around the Cape Breton area, with some travel to Halifax and other areas of Nova Scotia.
Reporting Structure
Reports to
:Manager, Security Operations
Provide exceptional customer service to internal and external stakeholders through incident response, crime prevention and industry best practices
Educate and provide guidance to retail employees on safety programs, loss prevention strategies, policies, and procedures
Utilizing case management software to identify patterns of criminality or workplace violence
Maintain a visible presence on the sales floor, deterring potential theft through engaging with known suspects and denying entry to NSLC locations
Regularly patrol the sales floor to deter retail crime, and check for security vulnerabilities
Identify and respond to criminal incidents within established security protocols.
At times, this may include a physical intervention to recover NSLC property or deny entry to a location




De-escalate situations involving dissatisfied or disruptive individuals while maintaining professional composure.
Maintain relationship through regular communications with Security Operators in the SOC
Provide investigative support to the internal team, law enforcement other and external agencies
Prepare and file investigation notes, recommendations, and outcomes
Secondary Responsibilities
Provide input in the effective development of Loss Prevention programs
Escalate security hardware deficiencies to the security operations center for resolution
Attend court as required on behalf of the NSLC
Demonstrate commitment to the NSLC's Values and social responsibility mandate
Demonstrate commitment to workplace health and safety
Travel and work on-call as required
Perform other related duties as assigned
Qualifications
As a qualified candidate, you will have:
Post-secondary education in criminal justice, and protective security services (or related experience)
3-5 years' experience in the field of Loss Prevention, enforcement and/or corporate security
Be willing to work shift work (based on operational needs during retail hours, shifts are likely Monday to Saturdays with occasional Sunday including a bi-weekly rotation of days, evenings)




Able to pass a security back-ground check and a valid NS driver's license with ability to produce a clear Driver's Abstract and access to reliable transportation.
As an ideal candidate, you will also have:
Training or Certification in De-Escalation, Defense tactics or related experience
Experience in the field of law enforcement and/or retail risk management
Experience in conducting or assisting in criminal, civil or compliance investigations
Training, certification and/or experience in security hardware such as lock and cameras
An alternate combination of education and experience may be considered equivalent.
Interested?
Our people are the heart of what we do, why we do it, and are the key to our ongoing success.
Since ****, we have come together for the good of this beautiful province we call home.
The NSLC manages the safe and responsible sale of beverage alcohol and cannabis in Nova Scotia.
We contribute to the good of our province with responsible sales, the impact we have on the communities we serve and by the financial contribution we make that helps create a stronger Nova Scotia.
We are WCB Safety Certified, and committed to improving the well-being of our customers, employees and communities across the province.
For more information about the NSLC, please visit our website .
A diverse team equals success.
When our team members bring their true selves to work, we celebrate.
We know that diversity of thought, identity, culture, and background makes for an cutting-edge and successful team.
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📌 Loss Prevention Associate - Sydney Area (New South Wales)
🏢 Nova Scotia Liquor
📍 New South Wales