At Splend,we'reon a mission to fundamentally change the way people own andoperatea vehicle. With a strategic focus on rideshare, we provide our customers with straightforward, no-strings-attached access to vehicle ownership. But wearen'tjust about vehicleownership.We'realso fast-tracking the transition to green mobility, leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles.
You'll be excited to work in this role if you...
Thrive working in a fast paced setting
Want warm leads only – no cold calling
Want a commission structure that rewards performance and results
About the role
We're looking for a confident, customer-focused
Sales Consultant
to join our team based in our
Melbourne Hub
. This phone-based position will see you help customers choose the right vehicle subscription for rideshare driving.
No cold calling
— just real conversations and warm enquiries every day.
Reporting to the Sales Manager, the Sales Consultant is a key business contributor whose primary role is to drive business growth via a customer and solution focused approach. This role will be responsible for handling sales enquiries and educating customers over the phone on Splends unique industry leading products and benefits, and progressing potential customers through the sales pipeline from enquiry to subscription.
What you'll be doing
Educate customers across our product suite and service offering and Splends points of difference
Use a consultative selling approach to understand customer needs and to recommend appropriate products
Manage an end-to-end sales pipeline, guiding customers through the full sales cycle from initial engagement to close
Educate customers on the benefits and potential earning and lifestyle that on-demand driving can offer and how we can support their journey
Help customers new to rideshare by booking them into our Splend Assist program and communicate the required documents to bring with them
Work closely with the operation and depot teams to ensure we are maximising all sales potentials and placing focus on specific products where required to meet stock demands and business goals
Maintain a high level of customer service in line with Splends values and passion for our customers
What you'll bring to Splend
At least 1 year of sales experience in a formal setting - automotive sales experience is a bonus, not a must
You know how to uncover what a customer really needs, then sell them on the benefits that matter
You're a natural closer who knows how to upsell and maximise every opportunity
You thrive in a high-volume, fast-paced environment (think ***** calls a day) and know how to manage a pipeline and CRM like a pro
You're a confident communicator and negotiator who builds genuine rapport with people from all walks of life
You're organised, customer-obsessed, and excited to grow with a high-growth scale-up — and you're happy to work alternate Saturdays (with a day off in lieu the following week)
Comfortable and able to work alternate Saturdays (with a day off in lieu the week following)
What we offer
Splend is a dynamic growth company with a shared vision for success. Our benefits are thoughtfully designed to attract individuals who thrive in an environment where they can contribute to and celebrate in the process of building a global brand with true impact.
Uncapped commission
Salary packaging with 15% employer contributions for Electric Vehicles
A day off on your birthday
Employee Assistance Program
Dedicated Learning & Development platform
At Splend, we value diversity and inclusion and consider it as key to our success. We are dedicated to fostering a workplace where everyone is respected and supported. We celebrate differences in race, gender, age, sexual orientation, religion, and ability, seeking diverse perspectives to drive us forward.
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📌 Sales Consultant (Victoria)
🏢 Splend
📍 Victoria
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