We are looking for a motivated, organised, and people-focused Rostering Coordinator to join the CareChoice Coordination Team!
This is a fantastic opportunity for someone who enjoys working in a rapid-paced environment, coordinating rosters and making a meaningful difference in the lives of our clients.
About CareChoice
CareChoice is a NDIS and TAC/ WorkSafe registered disability services provider. We deliver a wide range of services and provide complex support across the Disability sector in a range of settings including home care, residential, community and Specialist Disability Accommodation.
CareChoice is committed to service excellence and works closely with clients, their families, and key stakeholders to ensure individuals receive the very best person-centred care. The CareChoice team are passionate about their work and pride themselves in delivering an exceptional calibre of service.
Our values
Our philosophy of service provision is based upon our values of:
People, First
Brilliant Together
Bring Our Best. Always
Relentless Optimism
Benefits & Culture
CareChoice is proud to be an EEO employer. We support an inclusive approach in the workplace. We celebrate our diversity and welcome staff regardless of ethnicity, faith, sexual orientation, gender identity and lifestyle choices. Aboriginal and Torres Strait Islander people are encouraged to apply.
As part of our commitment to putting People first, you'll enjoy industry-leading wellbeing support and benefits at CareChoice, including:
Access to your pay as you earn it via our financial wellbeing partner
Employee Pathways Scholarships
Employee Support Fund
Free ongoing training and development
Paid Pregnancy loss leave for either parent
Flexible work options
A number of employee wellness platforms including EAP, free flu shots and travel discounts
Discounts with several department store retailers, events & entertainment, home & technology
Further discounts with groceries & beverages, shopping & fashion, sports & leisure, fuel and transport
Car,



health insurance and energy perks
Monthly & Annual Recognition & Reward for Employee of the Month
Service Recognition & Reward Program
Career development opportunities including secondments and Job-Ride-A-Long program
From the moment you step through our doors, you'll feel welcome and supported to do your best work and really make a difference in people's lives.
About the role:
As a Rostering Coordinator, you will play an important role in ensuring our clients receive the right support, from the right people, at the right time.
You will be responsible for coordinating our frontline workforce, managing rosters and ensuring appropriate coverage for our clients. You will also identify and allocate suitably skilled staff based on individual client requirements, while building strong relationships with both clients and team members.
What we can offer:
6 Month Fixed-Term Contract
ASAP Start
9:00am-5:00pm Monday to Friday (Full-Time)
Hybrid Work Arrangement (2 days in Mulgrave Head Office/3 days WFH)
Working within a supportive and collaborative team environment
A rewarding role where your work directly contributes to quality client care
Key Responsibilities:
Coordinate and manage staff rosters to ensure appropriate coverage
Respond promptly and effectively to staffing and scheduling needs
Build and maintain relationships with care staff, clients and key stakeholders
Problem-solve staffing and operational challenges as they arise
Maintain a high level of professionalism, confidentiality and integrity in all aspects of the role
Requirements:
Experience in customer service, specifically in rostering or care coordination preferred
Excellent verbal and written communication skills
Strong interpersonal, negotiation and relationship management skills
A willingness and enthusiasm to learn and take on new challenges
Excellent problem-solving skills, with the ability to prioritise competing tasks and meet deadlines
Proficiency in Microsoft Word and Excel – Salesforce experience is highly regarded
Availability to work over the Christmas Holiday period is necessary
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📌 Rostering Coordinator (Victoria)
🏢 CareChoice
📍 Victoria