Vocus is seeking a Senior Customer Success Manager to ensure the successful delivery of services across an assigned portfolio.
You will be the primary operational interface between Vocus and customers, working with sales, technical support, network operations, and product teams to meet SLAs and contractual commitments.
You will coordinate multiple teams, monitor service performance, and drive continual improvement while advocating for the customer and identifying opportunities for growth within
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📌 Senior Customer Success Manager - Hybrid & Flexible Hours (New South Wales)
🏢 VOCUS
📍 New South Wales
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