Relief Community Library Assistant
Company: Cambridgeshire County Council
Salary: £***** - £*****
Hours: Part-time
Location: Cambridge, CB3 0AP
Job type: Permanent
Posting date: 4 Aug ****
Closing date: 26 Aug ****
We are looking for two enthusiastic and versatile people (there are two relief roles available) to help us serve the Cambridge community when our staff is sick or on leave.
The ideal candidate will have availability across the whole week (Monday to Sunday) and throughout the year to pick up shifts during our opening hours at relatively short notice.
We maintain a high-quality public library service, working in partnership with a range of other organisations and community groups.
Our Community Library Assistants are the first point of contact for members of the public who are visiting and using our libraries, and consequently the role is varied and allows staff to develop many different skills.
This role is based at Central Library, Cambridge, however you must be able to travel to any of the other libraries within the District:
Arbury Court Library,
Barnwell Road Library,
Cherry Hinton Library,
Milton Road Library,
Rock Road Library.
We want to recognise and celebrate the diversity of our local communities and be responsive to their needs.
We also want to ensure that we are a fair and equitable employer, striving to achieve a diverse workforce that has the ability to understand, communicate and interact with people across cultures.
We therefore encourage applications from all areas of our community.
Interviews will be held at Central Library, Cambridge on Wednesday 2nd September.
For more information or to chat about this opportunity please contact Ruth Long or Christine Marsh through ******.
Please note: appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service.
The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.
Our Benefits
We value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to the basics like annual leave, sick pay, pension and mileage...
A comprehensive
wellbeing package
to cover
all aspects of wellbeing
, both in and out of work, which can also be accessed by your family
Make
Additional Voluntary Contributions
(Shared AVCs) to your pension with tax and National Insurance savings
Access to
development opportunities
, apprenticeships and qualified coaches to support
your personal and professional growth
Paid volunteering hours
each year so you can make a
positive impact on our community




during your normal working day
Access to
Peer Support Groups
through our IDEAL staff
equality, diversity and inclusion
network
Opportunities to nominate and receive
Employee Recognition Awards
An
Our Cambs Rewards
account, giving you access to in-store and online
discounts
as well as our
Car Lease
and
Cycle to Work
schemes
Take a look at our Employment Perks Brochure attached to this advert to find out more.
What will you be doing?
Providing friendly, productive, customer-facing, front-line public services to users of Cambridgeshire Libraries.
Contributing to and promoting the library offer.
Supporting library events and activities, including delivering
Rhymetime
and Storytime sessions
Supporting the wider aims and objectives of the service by assisting in delivery of partnership initiatives and outreach work.
Potentially helping to deliver the UK Visa and Immigration Biometrics verification service which we offer at Cambridge Central Library, for which training will be given.
About you
The successful candidate will have a flair for working with people, able to create a friendly and welcoming environment for a diverse range of customers.
They will be excellent at multi-tasking, be quick and efficient, and enjoy working under pressure.
The candidate will be passionate about what public libraries can offer, and able to promote our services.
Although there is plenty of routine work, there is also
scope
to be creative.
Training will be given on specific library systems, but an ability to work with IT is assumed.
Although library experience is an advantage, we would also like to hear from candidates who have demonstrated exceptional customer service skills in other contexts.
When completing the supporting statement for this position, please tell us how your skills, experience,capabilityand potential match each of the criteria in the person specification .
Think carefully about the following criteria and provide practical examples of how and when you have used the particular knowledge, skill or experience:
Demonstrate your understanding of delivering good customer service
Interpersonal skills, including patience and listening skills with an ability to establish exactly what the customer requires
A pleasant, helpful manner with customers of all ages and abilities.
A strong team player,



able to work with colleagues on projects and contribute to team goals
Flexibility and adaptability in all areas of work, including being able to respond to a change in hours or workplace location.
About us
Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.
Our four values are central to our culture, driving everything we do.
We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities.
If you don't meet every single requirement in the job role but think this could be you, please don't be put off.
We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions.
Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered.
We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action.
We are proud to be a Disability Confident Leader.
We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager, whose details can be found in the advert, to discuss any adjustment needs.
Through a Guaranteed Interview Scheme, we will offer an interview to all applicants who disclose a disability and meet the essential criteria for a job vacancy.
On your application form you can indicate you are disabled.
Some examples of reasonable adjustments during the recruitment process could include additional time to complete an assessment or printing a document on pastel coloured paper with larger font size and line spacing.
We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch.
Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.
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📌 Relief Community Library Assistant (Western Australia)
🏢 Cambridgeshire County Council
📍 Western Australia