Contribute to a Federal Government Department!
Initial 12 months + 2 x 12 month extensions
Canberra, ACT – Hybrid working arrangements!
An established Federal Government Department is seeking an experienced
ICT Configuration Manager
to lead and enhance its Configuration Management Database (CMDB) capability. The successful candidate will play a key role in maintaining accurate and trusted configuration data that supports service management, cyber security, compliance and operational outcomes. The
ICT Configuration Manager
will secure an
initial 12-month contract
with
2 x 12-month extension options
, based in
Canberra, ACT
with
hybrid working arrangements
.
TheICT Configuration Managerwill be responsible for but not limited to:
Leading the design, implementation and continuous improvement of the CMDB framework and governance processes
Maintaining CMDB accuracy through data validation, reconciliation, reporting and quality assurance activities
Supporting change, release and incident management through effective dependency mapping and configuration relationships




Integrating cloud services, automation and emerging technologies into configuration management practices
Supporting audit, security and compliance requirements through effective configuration and asset management controls
TheICT Configuration Managerwill have experience in the following:
Demonstrated experience managing and improving CMDB and configuration management capabilities within complex ICT environments
Solid knowledge of ITIL and ITSM practices across configuration, change, incident, problem and asset management processes
Hands-on experience administering ServiceNow CMDB or a comparable ITSM platform, including reporting and governance functions
Proven ability to maintain data integrity, lifecycle management, dependency mapping and continuous improvement initiatives
Excellent stakeholder engagement and communication skills, with experience working across technical, security and business teams
#J-*****-Ljbffr

📌 Ict Configuration Manager - Itil, Itsm - Federal Govt! (Canberra)
🏢 Hitech Asia Pacific
📍 Canberra