Lighthouse Whole Body Health Pty Ltd – Enmore NSW
Key responsibilities
Leading and developing administrative, operational and customer-facing teams
Overseeing the day-to-day operations of the medical practice
Working closely with pharmacy leadership to ensure smooth operations across the complete patient journey
Workforce planning, rostering and resource allocation
Recruitment, onboarding and performance management
Payroll oversight and coordination
Establishing clear KPIs and accountability across the team
Monitoring operational performance and reporting to the founders
Improving workflows across the patient journey
Identifying bottlenecks and implementing practical solutions
About you
Healthcare experience strongly preferred, particularly within medical practices, specialist clinics, pharmacy, allied health, dental or another regulated healthcare environment
Demonstrated ability to lead people, create structure, solve problems and make a healthcare business run exceptionally well
Exceptionally organised
Takes ownership rather than waiting for direction




Confident leading people and having difficult conversations when required
Understands workforce planning, rostering and payroll
Comfortable managing performance and holding people accountable
Thinks commercially and understands the importance of operational KPIs
Can identify inefficiencies and actually fix them
Process-driven without creating unnecessary bureaucracy
About us
Lighthouse is an Australian healthcare business focused on delivering a more connected, accessible and personalised healthcare experience. We believe great healthcare businesses can combine excellent patient care with exceptional service, smart technology and strong commercial thinking. We're ambitious about what we're building and equally serious about building the team required to get us there.
Superannuation
Significant prospect for increased responsibility and career progression as the business grows
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📌 Digital Healthcare Operations Manager (New South Wales)
🏢 Lighthouse Whole Body Health
📍 New South Wales