You'll take ownership of a broad range of reception and administrative responsibilities, including:
Welcoming patients and visitors and providing exceptional customer service
Managing incoming phone calls, emails, and patient enquiries
Coordinating and scheduling appointments
Liaising with patients, specialists, healthcare providers, insurers, and other stakeholders
Supporting patients throughout their treatment journey
Preparing clinic and theatre schedules
Coordinating patient documentation and surgical paperwork
Maintaining accurate patient records and ensuring compliance with privacy requirements
Processing patient billing and payments
Managing invoicing for private patients, DVA clients, and third-party insurers
Assisting with reconciliations and administrative reporting
Using practice management systems to maintain records and support clinic operations
Supporting the use of healthcare technology and AI-driven administrative tools
You'll take ownership of a broad range of reception and administrative responsibilities, including:
Welcoming patients and visitors and providing exceptional customer service
Managing incoming phone calls, emails, and patient enquiries
Coordinating and scheduling appointments
Liaising with patients, specialists, healthcare providers, insurers, and other stakeholders
Supporting patients throughout their treatment journey
Preparing clinic and theatre schedules
Coordinating patient documentation and surgical paperwork
Maintaining accurate patient records and ensuring compliance with privacy requirements
Processing patient billing and payments
Managing invoicing for private patients, DVA clients, and third-party insurers




Assisting with reconciliations and administrative reporting
Using practice management systems to maintain records and support clinic operations
Supporting the use of healthcare technology and AI-driven administrative tools
3-month contract with strong potential for extension or permanency. Based in Bowen Hills with on-site parking.
Previous experience in a receptionist, administration, or medical administration role
Strong organisational skills and the ability to manage multiple priorities
Excellent communication and interpersonal skills
A professional and patient-focused approach
High attention to detail and accuracy
The ability to work independently while contributing positively to a team environment
A proactive attitude and willingness to take ownership of tasks
Highly regarded:
Experience within a specialist medical practice
Experience managing appointments, referrals, billing, and patient administration
Exposure to surgical, procedural, or pain management environments
Experience using Xestro Practice Management Software
Experience using Heidi AI or similar healthcare technology platforms
Join a well-established specialist healthcare practice experiencing continued growth. With a strong focus on patient care, professionalism, and innovation, they are seeking a capable and proactive Receptionist to support their team and ensure a seamless experience for patients and stakeholders alike.
3-month contract with robust potential for extension or permanency
Hourly pay between $36 and $44 AUD, based on experience.
Opportunity to work in a healthcare setting in Bowen Hills.
On-site parking provided
Opportunity to join a growing specialist healthcare practice
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📌 Medical Receptionist (Queensland)
🏢 Michael Page
📍 Queensland