Customer Support Coordinator & All Rounder
Fun, Friendly & Sociable Culture
Renewable Energy Industry
About Clean Power Australia:
Clean Power Australia
is a fast moving and rapidly growing Solar and Battery Installation Business operating across
NSW, QLD, ACT & SA.
Founded in ****, by the two directors; CPA has grown into a national business built on one simple mission; make solar and battery solutions accessible, affordable and reliable for every home and business.
About The Role
We are seeking a customer-focused & organised individual to join our vibrant team here at Clean Power Australia as a
Customer Support & All Round Support Coordinator.
If you are enthusiastic individual, enjoy assisting customers, and thrive in a agile & busy work environment, this is the perfect opportunity for you.
Duties & Responsibilities
Provide exceptional customer service to customers inquiring about solar and battery products & jobs via phone & email - mainly inbound calls with some outbound to do follow ups
Coordinating & organising internal teams diaries
Keep customers informed and up to date on enquires during the whole process- when & who is going to be there!
Work closely with our installation & scheduling team to help schedule jobs& stock
Organise critical jobs and plan them based on resource availability & priority
Collaborate internally with cross-functional teams to ensure effective communication and resolution of customer issues




Maintain accurate and up-to‐date customer records in our database (Monday.com)
Skills & Experience
Previous experience in a customer service or coordinating role in an office - any industry is welcome!
Strong communication skills with the ability to explain concepts in a clear and understandable manner
Excellent problem‐solving abilities and a customer‐centric mindset
Positive & a team player mindset!
Dynamic and agile individual - this is a fast moving industry!
Ability to work in a fast‐paced environment and adapt to changing priorities
Proficient in using CRM tools
What We Offer
Full‐time hours Monday - Friday in our brand new office based in Mascot -
NO WEEKENDS!
Office based in Mascot super accessible via train & bus
Full industry training provided(Solar & Battery)
Great manager & family‐feel culture -
WE ARE A FUN BUNCH!
Opportunities for professional development and career advancement
Work with a passionate and dedicated team in the sustainable energy sector
Come join a entrepreneurial business - no boring corporate, micromanaged environment!
Recruitment Process
The recruitment process will be a phone interview with our
Recruitment Manager, Jessica
followed by a face to face interview with the hiring manager.
WHV holders welcome to apply if have long‐term plans to stay in Australia i.e de facto visa
#J-*****-Ljbffr

📌 Customer Support Coordinator & All Rounder (New South Wales)
🏢 Clean Power Australia
📍 New South Wales