Help us use technology to make a big green dent in the universe!
Kraken powers some of the most innovative global developments in energy.
We create the technology that redefines utilities and unlocks a new energy system of the future. By optimising renewable generation, building a more intelligent grid, and empowering utilities to deliver an exceptional customer experience, our operating system is transforming the industry worldwide.
It's an incredibly exciting time to work in energy. Join us on our mission to improve the lives of ONE BILLION humans within the decade and shape a cleaner, better future for everyone.
Where You'll Fit In
Members of the Kraken Tech team need to be shining examples and believe in decision making based on simplicity, customer benefit and efficiency. We are excited about how Kraken can change the lives of customers and operations teams in other companies and convinced that Kraken is the best answer, not only for companies, but as a tool to tackle the climate crisis. We are fundamentally changing the way that energy companies work. We put customer happiness and cost competitiveness first with great people, technology and ways of working.
We are looking for a brilliant mid-level Client Delivery Lead who has experience working with technical stakeholders (developers, QA, solution architects) within the Australian energy sector. If you love making things better for customers, building great products, working with technology, bringing people together to find solutions, then you've come to the right place.




We are a flat and agile organisation and plan to remain this way. We are looking for hands-on Client Delivery Leads that can help build our capability across our business with Kraken and other 3rd parties as we continue to grow. Our Delivery Leads are here to solve complex problems with great products.
The Client Delivery Lead needs to always work in partnership with the technology and operational teams at Kraken as well as the client. The Delivery Lead has to really understand how Kraken works, identify problems and refine solutions in the best way to leverage existing and current capability. They will bring technology, people and processes together to innovate improvements for our clients.
They will deal with complexity across multiple customer journeys with a variety of customer types and end users. This person will play a critical role in bringing all the right people together to deliver the roadmap.
What You'll Own
Work closely with clients to deliver implementations, enhancements, and strategic support for their use of Kraken
Identify new ideas and technology to improve the product
Ensure a balance between flexibility for the client and efficiency for the product




Support the business with issue resolution for the product
Support the engineering teams to deliver product features
Ensure we are constantly reviewing and adapting to customer and business needs
What You'll Bring To The Party
Strong influencing skills and ability to challenge traditional ways of thinking
Experience of working with significant complex delivery pipelines for clients
Strong agile delivery experience and product management skills
Experience of product management and customer journeys
Experience working with technical stakeholders (developers, QA, solution architects)
Experience working with in the energy sector is preferred
Solid understanding of technology and associated trends
Excellent communications, collaboration and presentation skills
Degree qualified equivalent, with strong client delivery and/or product ownership experience
Patience - our clients are undergoing huge transformations that take time and require our understanding
Consulting experience is a plus
Kraken is a certified Great Place to Work in France, Germany, Spain, Japan, Australia, and USA. In the UK we are one of the Best Workplaces on Glassdoor with a score of 4.5. Check out our Welcome to the Jungle site (FR/EN) to learn more about our teams and culture.
Are you ready for a career with us? We want to ensure you have the right tools and environment to unleash your potential. If you have any accommodation requests, please contact us at . We'll do our best
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📌 Client Delivery Lead - Financials (Melbourne)
🏢 Kraken
📍 Melbourne