Details Work Type: Permanent Salary Range: $100,001 - $120,000 Whats on Offer: Description What's the Opportunity?
A well-established residential aged care home in Darlinghurst is seeking an experienced and people-focused Relationship Admissions Manager to join the team in an exciting phase of enhancing the resident experience and strengthening admissions and occupancy.
This is a highly rewarding opportunity for a compassionate, relationship-driven and commercially aware professional who thrives in a customer-focused setting where every interaction matters.
You will play a key role in guiding prospective residents and their families from their first enquiry through to admission and beyond, helping them feel informed, supported and confident every step of the way.
If you are empathetic, organised and confident building trusted relationships , this role offers the chance to make a genuine impact while growing your career within the aged care sector.
About the Role As the first point of contact for prospective residents and families , you will manage enquiries, coordinate admissions and champion an exceptional resident experience throughout the resident journey.
This role combines relationship management, admissions coordination, occupancy support and resident experience leadership within a collaborative, multidisciplinary environment.
You will work closely with clinical, hospitality and lifestyle teams to ensure residents and their families experience a seamless and compassionate transition into the home.
Key Responsibilities Manage qualified residential enquiries from initial contact through to admission Welcome prospective residents and families through personalised tours and meaningful conversations Coordinate contracts,



documentation and move-in planning to ensure a smooth admissions process Maintain an effective waitlist and support timely occupancy of vacant rooms Build trusted relationships with prospective residents, representatives, residents and families Support residents through admission and transition into the home Lead the implementation and ongoing coordination of the Higher Everyday Living Framework Use resident feedback and insights to strengthen engagement, hospitality, wellbeing, choice and quality of life About You You are a compassionate, organised and highly relationship-focused individual who genuinely supports residents and families during significant life transitions .
You will also bring: Experience in residential aged care admissions, customer service, hospitality or relationship management Experience managing contracts, documentation and administrative processes Confidence building relationships and handling concerns professionally with prospective residents, residents and families Experience working collaboratively across multidisciplinary teams Solid computer skills and experience using customer management or clinical systems Experience within aged care, healthcare, retirement living or community services What's on Offer?
Opportunity to play a key role in shaping the resident experience from first enquiry through to ongoing engagement Supportive and collaborative team environment Permanent full-time position, Monday to Friday Stable and growing sector with career progression,



training and education opportunities Meaningful work where you can make a genuine difference to residents and their families Salary packaging options available to improve your net income Competitive remuneration package Salary: $100-$110,000 + Super + salary packaging options Hours: Monday to Friday, full time About E4 People E4 People has been a specialist healthcare recruitment partner since ****.
Over the past decade we have built deep relationships across aged care, allied health, and hospital settings throughout Australia.
When you work with us, you get more than a single job opening.
You get a recruiter who understands the sector, knows the leadership teams, and can talk honestly about culture, career pathways and where your skills will be valued.
What this looks like in practice: A dedicated consultant who works with you on your career, not just this role Honest market insight on salary, growth, and where the sector is moving Discreet, professional handling at every stage.
We do not share your details without permission Ongoing support post placement, because the right fit matters longer than the offer date We are proud that many of the candidates we place return to us years later for their next career move.
That is the standard we aim for on every search.
If you are passionate about creating exceptional resident experiences , thrive in a relationship-focused aged care setting , and want to contribute to a seamless and positive transition for residents and their families , we would love to hear from you.
To discuss further, contact Dougie Smullen for a confidential conversation.
Dougie Smullen – Senior Recruitment Consultant Phone: ************ | Email: **********************

📌 Relationship And Admissions Manager - Aged Care (Sydney)
🏢 E4 People
📍 Sydney