Overview Are you passionate about helping people recover and return to work after a workplace injury?
Gallagher Bassett is excited to announce the formation of a newly created team in the vibrant Canterbury-Bankstown area, and we're looking for compassionate and driven Mobile Case Managers to join us.
See Yourself in Our Team As a Mobile Case Manager, you will play a vital role in guiding individuals through their recovery and return-to-work journey following a workplace injury.
You'll deliver a personalised, empathetic, and face-to-face service, helping individuals achieve a sustainable return to work and life.
Your focus will be on positively influencing and encouraging all parties to actively participate in the return-to-work process and take ownership of their actions.
How you'll make an impact What You'll Do Facilitate face-to-face visits with injured workers, employers, and health professionals to support recovery and return-to-work plans.
Educate and guide stakeholders on the return-to-work process, legislative requirements, and available support services.
Attend medical reviews and collaborate with vocational providers to implement strategies for early intervention and successful outcomes.
Develop and monitor Work Plans (Service Plans) to achieve sustainable return-to-work goals.
Maintain accurate documentation to support evidence-based decisions and ensure compliance with claims management processes.




About you What We're Looking For Experience in Workers' Compensation, Claims Management, Allied Health, or Job Placement (highly desirable).
Knowledge of the Return to Work Act, relevant legislation, and work health benefits (desirable but not essential).
Strong customer service, communication, and interpersonal skills with a team-oriented mindset.
Ability to work autonomously and thrive in a agile, fast-paced environment.
A proactive and empathetic approach to supporting individuals through their recovery journey.
Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave Novated Leasing opportunities Two paid volunteer days annually Health Insurance Discounts with our Group Insurance Plan Employee Stock Purchase Program Paid parental leave Other benefits include: Flexible and hybrid work arrangements Mental Health and Wellbeing Support for yourself and immediate family members Employee Recognition Awards and Service Milestone Recognitions Peer Support Program Annual flu vaccinations Access to Reward Gateway – discount offers at over 350 retailers!

📌 Mobile Case Manager (New South Wales)
🏢 Gallagher
📍 New South Wales