OverviewThis is a consultative, solution-led commercial role within a niche and growing segment.
You'll own a portfolio of key Personal Care customers and:Develop deep insight into customer formulations, innovation pipelines and product strategiesIdentify new growth opportunities across ingredients, actives and specialty raw materialsLead commercial discussions including pricing, tenders and long-term agreementsSuccess in this role comes from combining technical curiosity with strong commercial thinking — translating product capability into real customer value.Key ResponsibilitiesOwn and grow a portfolio of Personal Care accounts, delivering revenue, volume and margin targetsIdentify and convert high-value opportunities across new and existing customersBuild trusted relationships with R&D;, formulation, procurement and commercial stakeholdersDevelop and execute strategic account plans aligned to customer and IXOM growthLead negotiations, tenders and contract discussionsPartner internally to deliver tailored, value-based technical solutionsMaintain disciplined pipeline, forecasting and CRM managementWho are we looking for?
We're keen to hear from candidates with direct exposure to Personal Care, Essential Oils, Pharmaceuticals & Health and Wellness ideally including:Experience in Personal Care, Cosmetics or specialty chemical/ingredient distributionExposure to actives, essential oils, fragrance, or formulation-driven productsStrong track record in B2B business development and key account growthProven ability to sell technical / solution-based products into complex customer environmentsExcellent verbal and written communication skills,



with the ability to translate technical concepts into clear commercial valueStrong commercial acumen across pricing, negotiation and long-term agreementsBackgrounds highly regardedPersonal Care ingredient suppliers or distributorsLife Sciences or specialty chemicals aligned to Personal CareWhy IXOM?
Why IXOM?
IXOM plays a critical role behind the scenes in industries that touch everyday life.Within Life Sciences, we're building a high-growth, specialist portfolio, combining:Deep technical capabilityBenefits at IXOMWe offer more than just a competitive package — we've built a culture where people genuinely enjoy coming to work.A collaborative, down-to-earth team where your expertise is valuedThe opportunity to partner closely with experienced leaders and technical specialistsFlexible working and a supportive environment that enables you to do your best workRegular team and organisation-wide events that keep us connected and engagedA up-to-date office environment with great breakout spaces (and a few competitive ping pong matches!)Monthly "bring your dog to work" day — because we know work is better with furry friendsTo ApplyIf this sounds like you, we'd love to hear from you!
Our ProcessAt IXOM we are committed to employing individuals who align with our values and meet the requirements of the role.
As part of the recruitment process, there are a number of checks which may be conducted to demonstrate applicants' suitability for a role including police / criminal background checks, medical, drug and alcohol testing, and reference checks.Diverse candidates have diverse needs.
During your recruitment journey, information will be provided about adjustment requests.
If you require additional support before submitting your application, please contact our Talent Acquisition team.
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📌 Key Account Manager - Personal Care (Melbourne)
🏢 Ixom
📍 Melbourne