Job Description:

The Company

Our client is a well-known not-for-profit healthcare organisation providing essential health and community services across Victoria. They are currently seeking an experienced Team Leader to join their Operations function on an initial three-month temporary assignment with the potential to go permanent.

The Role

You will oversee a small team of Operations Administrators, providing day-to-day leadership and ensuring the smooth delivery of administrative and health program support.

Your responsibilities will include:

- Lead and support a small team
- Oversee calls, bookings and administration across health programs
- Manage team rosters, timesheets and staff coverage
- Provide coaching, guidance and performance support
- Assist the team with operational issues and escalations
- Ensure bookings and administrative processes are completed accurately
- Support operational and financial reporting
- Identify opportunities to improve processes and systems
- Occasionally attend other Victorian sites as required

Your Profile

We are looking for a confident and proactive people leader with previous experience working within healthcare operations.

You will ideally have:

- Previous Practice Management, Healthcare Operations or similar experience
- Experience within General Practice, community health, hospital, healthcare contact centre or a similar workplace
- Previous leadership and direct supervisory experience
- Experience managing rosters, timesheets and team performance




- Strong understanding of healthcare administration and operational processes
- Experience with operational and/or financial reporting
- Strong communication and stakeholder management skills
- The ability to take initiative and confidently make decisions
- A calm approach and ability to manage competing priorities
- Experience with process or system improvements would be highly regarded
- Certificate IV in Practice Management, Frontline Management or a related qualification would be advantageous

Apply Today

Please send your resume by clicking on the apply button.

Reference Number: 06810-0013489520BS

This is a hybrid position

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Requirements:

Healthcare, Practice Management, Team Leadership, People Management, Administration, Rostering, Workforce Coordination, Health Programs, Operations Management, Customer Service, Process Improvement, Reporting

📌 Operations & Administrator Team Leader - Healthcare (Melbourne)
🏢 Robert Half
📍 Melbourne