About the Role

Mater Private Hospital Rockhampton has an exciting opportunity for a customer-focused Administrator to join our team in a Permanent Part-Time position. In this role, you will work 32 hours per week across a seven-day roster, providing high-quality administrative support while contributing to the delivery of exceptional service for our patients, visitors and clinical teams.

Working closely with the Administration Team Leader/Manager and wider multidisciplinary team, you will proactively manage a range of administrative, business support and coordination activities. You will work with a degree of autonomy, balancing competing priorities while maintaining a strong focus on patient experience, data quality, operational efficiency and continuous improvement.

Salary range: $39.79 - $44.25 per hour and +

What You'll Be Doing

- Providing a high level of administrative support to clinical and operational teams.
- Delivering exceptional customer service to patients, visitors, medical practitioners and staff.
- Managing reception activities, including patient admissions and discharges.
- Conducting health fund eligibility checks and processing patient payments.
- Supporting bookings, appointments, admissions and course enrolments.
- Assisting with banking reconciliation, purchasing and inventory management.
- Coordinating maintenance requests and general operational support activities.
- Performing clinical transcription, records management and patient information requests.
- Monitoring and maintaining data quality, identifying and correcting discrepancies as required.
- Supporting rostering activities in line with relevant work instructions and enterprise agreements.





About You

- Exceptional customer service skills and a patient-centred approach.
- Strong organisational skills with the ability to manage competing priorities and meet deadlines.
- Excellent written, verbal and interpersonal communication skills.
- Proven ability to work both independently and collaboratively within a team environment.
- Strong attention to detail and the ability to analyse information to identify issues and implement solutions.
- Confidence using Microsoft Office applications and healthcare information systems.
- Well-developed problem-solving, decision-making and critical thinking skills.
- Experience working within a hospital, healthcare or medical setting (desirable)
- Knowledge of health information systems and patient administration processes.

Why join us?

is Queensland's largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We're leaders in , , and - and it's our people who make the difference.

We're looking for passionate individuals to join our team and help shape the future of care. At Mater, you'll be part of a purpose-driven organisation that values innovation, compassion, and excellence.





- Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
- Grow your career with access to industry-leading training and professional development through Mater Education
- Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
- Access a range of health and wellbeing services with a corporate discount on private health insurance
- Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
- Stay active with unlimited access to discounted gyms via the Fitness Passport program
- Enjoy excellent food with reduced prices at our campus cafés and coffee spots
- Join Queensland's Largest and Most Innovative Not-for-Profit Healthcare Team

Be part of something bigger. . #GETBETTERWITHMATER

Applications close on Friday 28th August. Please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW. Direct applications only - we are not engaging recruitment agencies at this time. All successful candidates may be required to complete pre-employment checks (including criminal history, working rights, medical and working with children checks).

Mater offers a safe, supportive, adaptable and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities. Visit our .

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.

Advertised: 17 Aug 2026 E. Australia Standard Time
Applications close: 28 Aug 2026 E. Australia Standard Time

📌 Administration Support Officer (Rockhampton)
🏢 Mater
📍 Rockhampton