Digital Project Officer

Job no: 542218
Work type: Full Time
Location: Sydney, NSW
Categories: Project Management

Employment Type: Full-Time Fixed term until October 2027 (parental leave cover)

Remuneration: $108K + 17% super (Level 6)

Location: Kensington Campus (hybrid)

About the role

The Marketing & Digital Experience portfolio leads audience-centred marketing and digital practice across UNSW. It brings together marketing, content, data, digital experience and student recruitment to build more personalised relationships with audiences through platforms such as Adobe and Sales CRM. The portfolio is structured around four pillars: Marketing & Content, Digital Experience, Strategy & Performance, and Future Student Recruitment, with offshore operations in China and India.

The whatever Digital Project Officer (internally called Web Engagement Officer) sits within the Digital Experience pillar and works closely with the Web Technical Team to improve and consolidate UNSW's web ecosystem. This role is focused on coordinating digital and web projects, keeping stakeholders aligned, supporting timelines and deliverables, and helping progress site transitions, web updates, and digital improvement work. You will work across projects involving content updates, usability, website structure, accessibility, SEO, CMS updates, and new website builds.

This opportunity would suit someone who brings strong project management capability and, ideally, experience in digital experience or web delivery. This is a parental leave cover until October 2027 (no extension).

Reporting to the Program Manager, this role has no direct reports.

Key accountabilities

Support smooth operations and responsive, customer-focused service

Coordinate digital projects across Adobe Experience Manager and Drupal 9/10

Recommend business analysis approaches, tools and deliverables during project initiation

Apply best practice to update content, create digital campaigns and train CMS users

Develop website design ideas and recommendations for stakeholders

Create wireframes,



flows and site maps to communicate design concepts

Support digital transformation projects using Adobe Analytics, Launch, Target, DAM and ACS

Analyse web configuration needs, including GEF components, to identify improvements

Advise on web design, content and site structures that support usability, information architecture and UNSW's web strategy

Provide CMS training with web technical leads

Maintain accessibility and brand compliance across UNSW's digital ecosystem and advise stakeholders on web functionality and accessibility

Manage user stories and redirection plans to improve engagement, optimisation and compliance

Partner with technical leads and developers to optimise integrations and define developer requirements

Support web reporting through Analytics, improve pages for search ranking.

About You

We are looking for someone who is aligned with UNSW's vision and values, brings excellent stakeholder engagement skills, with the ability to work confidently with both technical and non-technical audiences at all levels, and comes with:

Demonstrated extensive experience in project coordination or project support, including tracking timelines, actions, risks, issues, and deliverables

Demonstrated organisational skills, with the ability to manage multiple workstreams, competing priorities, and changing stakeholder needs

Experience coordinating project scope changes, clarifying requirements, resolving issues, and keeping stakeholders informed

Strong problem-solving skills, attention to detail, and a practical, solutions-focused approach

Experience working on digital, web, marketing, content, or technology-related projects





Familiarity with project delivery approaches such as Agile or hybrid project methodology

Confidence learning current systems, platforms, and digital processes

Interest in web experience, digital content, usability, accessibility, SEO, and continuous improvement

Experience with web content production, CMS platforms such as Adobe Experience Manager or Drupal, analytics tools, CRM systems, HTML/CSS, SEO, information architecture, or accessibility would be highly regarded, but this is primarily a project coordination role rather than a technical developer role.

Candidates will need to have ongoing working rights - this role is not available for sponsorship.

Recruitment process: Please submit your resume as well as cover letter that addresses your motivation and the experience you bring to the role. You'll also be asked a couple of application questions (you can save and come back to your answers later).

Applications close: 31st August 2026 11.55PM . Shortlisting will commence after applications close.

Get in touch for any question or support: Anne de Voronine, Talent Acquisition Associate,

Applications cannot be accepted if sent directly to the contact listed

Pre-Employment Checks
As part of our recruitment process candidates may be required to undergo pre-employment screening, which may include reference checks, qualification verification, right-to-work verification, and criminal history screening where relevant to the role.

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff. The University reserves the right not to proceed with any appointment.

Advertised: 17 Aug 2026 AUS Eastern Standard Time
Applications close: 31 Aug 2026 AUS Eastern Standard Time

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