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Glenbrook Surgery is seeking a reliable and compassionate part-time medical receptionist to be the first point of contact for their patients.
About the Practice
Glenbrook Surgery is a busy and friendly general practice clinic dedicated to providing high-quality care to the local community. Their supportive team prides itself on a welcoming environment, patient-focused service, and a strong workplace culture.
About the Role
Part-time: 2-3 days per week including some Saturdays.
Key responsibilities include:
- Greet patients warmly, manage face-to-face check-ins, and direct inquiries.
- Answer phone calls, manage emails, and book patient appointments.
- Process patient billings, Medicare rebates, and EFTPOS transactions.
- Update and maintain confidential patient records.
- General administrative support to doctors and practice management.
- Proven experience in a customer service or reception role (medical experience using software like Medical Director is a strong advantage).
- Clear, professional, and empathetic communication skills.
- Robust computer literacy and attention to detail.
- Ability to multitask in a fast-paced environment while maintaining patient confidentiality.
- A proactive, positive, and team-oriented attitude.
- CPR
- Working with Children Check
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📌 Medical Receptionist (Glenbrook)
🏢 Wentworth Healthcare
📍 Glenbrook
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