This will be a busy and varied role, one that requires the post holder to have a flexible approach and a calm, professional manner. You must have excellent communication skills, be highly motivated; enjoy interacting with people and being part of a busy fast paced children's ward. You will support the Ward Manager and Nursing Teams to achieve the administrative elements of their role, and will be required to co‑ordinate and streamline the delivery of admin tasks such as:

- coordinating staff sickness
- training
- e‑rostering
- assisting with preparing reports
- gathering and populating information requests
- including typing correspondence and reports
- filing
- photocopying
- general office duties including answering the phone and directing patients and staff queries appropriately

The ability to work accurately whilst multi‑tasking is essential. Knowledge of IT systems would be advantageous though training would be given if required, previous experience in an administration environment is preferable. This post is an ideal opportunity to develop Orthopaedic knowledge/terminology. As an individual and as part of a Team you will have the opportunity to contribute to current developments within the service, therefore the ability to implement and to adapt to change is essential.





Main Duties and Responsibilities:

- Maintain and manage the Ward Sister diary / telephone messages
- Receive and distribute all staff mail
- Redirect mail as appropriate
- Keep diary appointments contacting relevant individuals, booking rooms, arranging hospitality, preparing papers etc., to ensure effective time management and forward planning?
- Photocopy documents as required
- Obtain clinical health records to assist with complaints
- To liaise and be the contact for the Ward Sisters and senior nursing team for all issues related to IM&T;
- Arrange, attend meetings and act as note taker as required
- Arrange and attend meetings, minute and take forward assigned actions as required
- Typing and filing as required
- Support the Ward Manager by ordering supplies and stationery using the Trust systems available
- Collate monthly quality return information from ward manager in preparation for the monthly Integrated Quality report
- Assist with health roster as delegated by the ward managers once training is completed

For a full list of duties and responsibilities please refer to the attached job description.

Royal National Orthopaedic Hospital NHS Trust

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📌 Unit Administrator (Stanmore)
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