Customer Service Representative (Driver) (City of Willoughby)

Customer Service Representative (Driver) (City of Willoughby)

17 Aug
|
Compasscorp
|
City of Willoughby

17 Aug

Compasscorp

City of Willoughby

Customer Service Representative (Driver)

Deliver Quality Cars. Represent Compass. Help Keep Customers Moving.

We’re looking for reliable, customer-focused drivers to join our team. You’ll deliver and collect vehicles, ensure they’re spotless, and create a great handover experience — all while helping customers get back on the road after an accident.

About Compass

Since 2001, Compass has been the market leader in accident replacement vehicles. Our mission is straightforward:Reduce the Inconvenience for customers, clients, and each other. We achieve this through genuine care, teamwork, and a commitment to doing things better.

We live our values every day:

- Care & Passion – to deliver outstanding service the way we’d want to be treated
- Courage – to be empowered and make informed decisions
- Can Do – a proactive mindset focused on solving problems and improving
- Trust – to be counted on to do the right thing in all relationships

What You’ll Be Doing

You’ll play an important role in delivering clean, well-prepared vehicles and creating a seamless experience for our customers. Your responsibilities will include:

- Drivingvehicles to and from customer locations using GPS and traffic apps
- Delivering, collecting, washing, and preparingvehiclespercompany procedures and standards
- Conductingvehicle inspections and reportingfaults, damage, or maintenance requirements




- Followingsafety, traffic, and vehicle care protocols
- Workingwith your branch team to support daily schedules and customer needs

What You’ll Bring

- A strong focus on customer service — any industry experience welcome
- Good communication, reliability, and team spirit
- Physically fit and able to wash, clean, and move vehicles safely
- Well-presented and professional in appearance
- Confident using mobile devices or tablets for basic data entry
- Previous driving or vehicle-handling experience is a bonus, not require

Why Join Compass

Working at Compass means being part of a supportive team where your contribution is valued, and your development is supported. You’ll also enjoy a range of benefits, including:

- Career development – many of our team membersadvancedinto senior roles across the business
- 12 weeks paid parental leave
- Access to the Employee Assistance Program (EAP) – confidential support whenneeded
- Make a Difference Leave – one paid day per year to support a community cause
- Learning and development days to support your growth
- Team-building events and activities to strengthen connection and culture
- Exclusive discounts and offers through our business and HR partners

We value diversity and encourage applications from people of all backgrounds.

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📌 Customer Service Representative (Driver) (City of Willoughby)
🏢 Compasscorp
📍 City of Willoughby

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