Guest Experience Lead - Tours & Team Development (City of Gold Coast)

Guest Experience Lead - Tours & Team Development (City of Gold Coast)

17 Aug
|
Travel and Leisure Australia
|
City of Gold Coast

17 Aug

Travel and Leisure Australia

City of Gold Coast

Travel + Leisure Co. is seeking an experienced Guest Experience Host Manager on a full-time basis in Australia. You will lead the Guest Experience Host (GEH) team responsible for in-house and rental tours, ensuring quality service and achievement of departmental KPIs.

The role requires solid leadership, coaching, and cost-conscious management across multiple locations. You will recruit, onboard, train and develop GEHs, monitor performance, and partner with Sales Operations and Marketing to

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📌 Guest Experience Lead - Tours & Team Development (City of Gold Coast)
🏢 Travel and Leisure Australia
📍 City of Gold Coast

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