Harrison Scott Associates is seeking an experienced Customer Service Team Leader to lead and support its customer service team, while also managing key client relationships and helping to ensure the highest standards of customer service across the business.
Reporting to the Commercial Director, you will balance account management with coaching, process improvement and end-to-end order handling, collaborating with estimating, planning and production to deliver exceptional service to clients.
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📌 Customer Service Team Lead – Print & Packaging (Newcastle City Council)
🏢 Harrison Scott Associates
📍 Newcastle City Council
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