We're looking for an experienced Medical Receptionist to join our team in a busy specialist paediatric practice.

This is an prospect for someone who enjoys working with people and understands the importance of providing a warm, reassuring and professional experience for children, families and clinicians.

About the Role

You'll be responsible for providing an efficient and welcoming reception service and ensuring the smooth flow of patients through the practice.

The role includes face-to-face reception, telephone and email enquiries, appointment management, patient billing and maintaining accurate patient records.

You'll also work closely with clinicians and the administration team, using initiative and problem-solving skills to ensure patients receive excellent service.

The role will see you working Monday and Fridays, and a Tuesday or Wednesday (ideally alternating this day fortnightly).

Key Responsibilities

Provide a warm, professional and patient-focused reception service.

Manage appointments, telephone and email enquiries.

Register new patients and maintain accurate patient records.

Process patient billing, invoices, payments and receipts.

Assist with outstanding patient accounts and hospital billing.





Scan and file referrals, correspondence and results.

Liaise with clinicians regarding patient enquiries and results.

Follow practice policies, privacy and confidentiality requirements.

Contribute positively to a cooperative and supportive team environment.

About You

You'll bring:

Previous experience in a face-to-face reception role.

Excellent communication and customer service skills.

Solid computer skills and attention to detail. Experience using Genie will be beneficial

The ability to prioritise and manage multiple tasks.

The ability to work calmly under pressure and use initiative.

The ability to work independently while being a strong team member.

A professional, caring and patient-focused approach.

Why Join Us?

This is an opportunity to join a well-established specialist paediatric practice where teamwork, professionalism and exceptional patient care are at the heart of everything we do.

You'll be part of a supportive team where your contribution matters and where you can make a genuine difference to the experience of children and their families.

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📌 Medical Receptionist (City of Sydney)
🏢 Simplerecruit
📍 City of Sydney