The Program Administration Officer provides high-quality administrative and operational support to the Student & Academic Administration Manager, academic leadership, and teaching staff, ensuring the effective delivery of Western Sydney University programs at Sydney City Campus. It is responsible for coordinating key academic administration processes across a high-volume teaching setting, including teaching readiness, learning materials, and assessments, while ensuring compliance with SCC/School Joint Procedures and University requirements. The role also supports student-facing administrative activities throughout the student lifecycle, helping to maintain operational continuity and deliver a positive student experience through accurate, timely, and consistent service.

Key responsibilities

- Coordinate academic administration processes, including subject outlines, assessments, examinations, moderation activities, and results administration.
- Ensure compliance with University requirements, quality assurance frameworks,



and academic policies while maintaining accurate records and documentation.
- Manage the setup, maintenance, and quality control of learning management system sites, ensuring content is current, accessible, and compliant.
- Support teaching delivery through timetable coordination, classroom and technology requirements, scheduling updates, and subject readiness activities.
- Provide administrative support across the student lifecycle, including enquiries, onboarding, progression activities, and stakeholder communications.
- Build effective relationships with academic, professional, and external stakeholders to support the successful delivery of programs and services.
- Maintain databases, records, reporting, and operational systems, while providing general administrative support to academic leadership and teaching staff.

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📌 Program Administration Officer (City of Sydney)
🏢 Doist
📍 City of Sydney