Leadership Opportunity | Hospitality, Gaming & Community

WestsideHQ is one of Brisbane's fastest-growing community clubs and a finalist in the Clubs Queensland Best Services Club Awards 2026. We're continuing to invest in our people, facilities and member experience, and we're looking for an exceptional Duty Manager to join our leadership team.

This is a fantastic opportunity for an experienced Hotel Duty Manager, Assistant Manager or Club Supervisor looking to take the next step in their hospitality career with a progressive and growing organisation.

As the senior manager on duty, you'll play a key role in leading our operations, supporting our team and delivering outstanding experiences for members and guests across gaming, food and beverage and entertainment areas.

About the Role

Reporting to the Operations Leadership Team, you'll be responsible for:

Leading and motivating teams across gaming, bar and bistro operations

Managing day-to-day venue operations and ensuring smooth service delivery

Providing visible leadership and support to team members

Delivering exceptional member and guest experiences

Driving service standards and operational excellence

Managing and resolving customer enquiries professionally and efficiently

Ensuring compliance with RSA, RSG, Approved Manager and workplace safety requirements

Supporting the development and performance of team members

Maintaining a positive,



professional and customer-focused culture

About You

To succeed in this role, you'll be a hands-on leader who enjoys being on the floor, engaging with guests and developing high-performing teams.

You'll bring:

Minimum 1-2 years' experience in a Duty Manager, Assistant Manager or similar leadership role

Experience within hospitality, hotels, clubs, pubs or gaming venues

Strong leadership and people management skills

Excellent customer service and communication abilities

Sound understanding of gaming, liquor and compliance requirements

A proactive approach to problem solving and decision making

Flexibility to work a rotating roster including evenings, weekends and public holidays

Current RSA Certificate

Current RSG/RCG Certificate

Full Australian working rights

Why Join WestsideHQ?

At WestsideHQ, you'll be part of a supportive leadership team within a business that's continually growing and evolving.

We offer:

Market-competitive salary based on experience

Genuine career progression opportunities

A supportive and collaborative management team

A modern, community-focused venue

Ongoing training and professional development

Variety across gaming, food and beverage and entertainment operations

A culture that values initiative, leadership and continuous improvement

Work-life balance and roster flexibility where possible

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📌 Duty Manager- WestsideHQ Services Club (Brisbane City)
🏢 WestsideHQ
📍 Brisbane City