Kinetic IT is seeking customer-focused Service Desk Technicians to join our team in Darwin. You’ll be the first point of contact ensuring users’ IT issues are resolved while delivering excellent customer service.
Responsibilities include troubleshooting IT issues by phone, logging tickets, resolving them, and escalating to cross-functional teams as needed. Collaboration with vendors and sharing improvements are part of the role.
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📌 Service Desk Technician - Hybrid & Flexible Hours (Darwin)
🏢 Kinetic IT
📍 Darwin
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