Ericsson GmbH in Australia is seeking an experienced Technical Authority Expert to support alarm analysis, operations and maintenance across IP network nodes including routers, switches, firewalls and security gateways. You will contribute to managed services delivery through the Ericsson Operations Engine across Create, Sustain and Evolve lifecycle, analyzing incidents and driving improvements.
Responsibilities include monitoring ITSM queues, resolving P0–P4 incidents, guiding cross‑domain
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📌 Senior IP Network Authority & Automation Lead (City of Sydney)
🏢 Ericsson
📍 City of Sydney
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