Ericsson GmbH in Sydney, Australia, is seeking an experienced Problem Manager to bolster network performance across CS/PS Core and Transmission. You will lead problem management, drive incident reduction and collaborate with vendors and data analytics teams.
Responsibilities include post-incident reviews, root cause analysis, and actions to reduce alarms, tickets and work orders while improving customer experience and network health. A solid telecom background and ITSM expertise are required.
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📌 Senior Telecom Problem Manager: Network Health and RCA (City of Sydney)
🏢 Ericsson
📍 City of Sydney
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