Amazon Australia is seeking a Product/Program Manager to join the Returns Customer Experience team. The role focuses on defining strategic initiatives to optimize service for Australian customers while improving cost efficiency, using analytical frameworks enabled by AI and ML.
You will partner with operations, tech, finance and BI to implement impactful solutions and measure outcomes. This in-office, full time position requires leading cross-functional teams, delivering new products and shaping
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📌 Returns CX Product Manager - AI-Driven Strategy (City of Sydney)
🏢 Amazon
📍 City of Sydney
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