Datacom is seeking a Principal Solution Strategist in Australia to shape customer experience strategies and drive business transformation using CCaaS, AI, automation, and cloud technologies. You’ll partner with C-suite stakeholders, assess current capabilities, and define future-state operating models to deliver measurable business value.
You will leverage Genesys, Salesforce, ServiceNow, Microsoft, AWS, and other enterprise platforms, guiding architecture and AI integration patterns while
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📌 Principal CX & AI Strategy Architect (Adelaide)
🏢 JobRadars - AU
📍 Adelaide
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