This is a Technical Business Analyst & Tester (PIMS program) role with Greencross Pet Wellness Company based in Sydney, NSW, AU
== Greencross Pet Wellness Company ==

Role Seniority - mid level

More about the Technical Business Analyst & Tester (PIMS program) role at Greencross Pet Wellness Company

Company Description Fixed Term Contract | Full-time | Project-Based Role Play a Key Role in a National Transformation Program We’re looking for a Technical Business Analyst & Tester to join our PIMS (Practice Information Management System) program—one of the most significant transformation initiatives across Greencross. This is a fixed term contract starting July 2026 (or sooner) between 9-12 months. This role plays a key role in shaping, validating and assuring a modern, integrated system that supports both GP and Specialty & Emergency environments. You’ll work across the full lifecycle—build, configuration, pilot and rollout—ensuring the solution meets both technical and clinical needs. Make an Impact Across the Business In this role, you’ll combine technical analysis, documentation, and hands-on testing to ensure the PIMS solution is fit-for-purpose and future-ready. You’ll partner with SMEs, technical leads and vendors to: Capture and translate business, clinical, and operational requirements Develop detailed user stories, functional requirements and acceptance criteria Design and document integrations across systems (labs, diagnostics, payments, reporting, APIs and more) Create and maintain technical artefacts including data flows,



mappings and interface specifications Support solution design workshops and validate system expectations Drive Quality Through Testing & Validation A strong focus of this role is ensuring system quality through structured QA and testing processes. You will: Develop and execute test plans, scripts and end-to-end test scenarios Lead defect identification, triage and re-testing cycles Validate system behaviour, integrations and data outputs Ensure traceability between requirements, configurations and testing outcomes Support data migration validation from legacy systems (e.g. RxWorks) Support Rollout & Continuous Improvement As the program progresses, you’ll play a key role in successful deployment by: Supporting clinic readiness, rollout sequencing and validation Assisting training and change teams with technical insights and troubleshooting guidance Providing hands-on support during pilot, hypercare and rollout phases Maintaining structured documentation and contributing to governance processes About You You’re a technically strong and detail-oriented professional who enjoys working across both analysis and testing. You’ll bring: 3–5+ years’ experience as a Technical Business Analyst, Systems Analyst or QA Analyst Robust experience documenting integrations, system behaviours and technical requirements Hands-on testing experience including integration and end-to-end testing Excellent analytical, problem-solving and process mapping skills Experience working in Agile or hybrid delivery environments Highly regarded:



Experience in healthcare, veterinary or clinical systems Exposure to data migration, system rollout or large-scale transformation programs Familiarity with systems like RxWorks or similar ecosystems Why Join the PIMS Program? This is a rare opportunity to be part of a large-scale, business-critical transformation, where your work will directly impact clinics, teams and patient care across the network. You’ll benefit from: Working on a national program with high visibility and impact Exposure to complex system integrations and up-to-date architecture A collaborative environment across technical, clinical and operational teams The opportunity to influence system design, rollout success and long-term scalability Interested? If you’re looking to combine technical analysis with hands-on testing in a meaningful program role, we’d love to hear from you. For a confidential discussion, reach out to: Sharleen Harman Talent Acquisition Business Partner 0420 249 101 | [email protected] Additional Information #GPWC

Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Greencross Pet Wellness Company team will be there to support your growth.

Please consider applying even if you don't meet 100% of what’s outlined

Key Responsibilities

- Capturing requirements
- ✅ Developing test plans
- Supporting rollout

Key Strengths

- Technical analysis
- Documentation
- Hands-on testing
- ⚡ Agile methodology
- Healthcare systems knowledge
- Data migration experience

A Final Note: This is a role with Greencross Pet Wellness Company not with Hatch.

📌 Technical Business Analyst & Tester (PIMS program) (Sydney)
🏢 Greencross Pet Wellness
📍 Sydney