Alignerr is seeking a skilled Task Author for Customer Support / Success to design end-to-end support triage tasks, including ticket reading, account checks, and runbook lookups. You will craft scoring rubrics and set up realistic task environments that reflect real support scenarios.
The role is a fully remote hourly contract across Australia, with 10–40 hours per week and potential for ongoing projects. Solid written communication and experience with ticketing systems are essential.
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📌 Remote Customer Support Task Architect (New South Wales)
🏢 Alignerr
📍 New South Wales
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