Single O is an Australian specialty coffee company known for outstanding coffee, strong relationships and a focus on doing things differently.
They’re looking for an experienced Accounts Receivable Officer to join their team in Botany. This is a hands-on role where you’ll manage the day-to-day Accounts Receivable function while working closely with customers and internal teams.
You’ll also have the opportunity to get involved in reconciliations, systems and process improvement across the wider Finance and Operations teams.
The Role Your responsibilities will include:
- Managing the Accounts Receivable function, including customer accounts, payments and outstanding balances
- Responding to customer enquiries relating to invoices, payments, statements, credits and account balances
- Building strong relationships with customers and providing qualified, solutions-focused customer service
- Processing and allocating customer payments
- Following up overdue accounts and assisting with credit control
- Completing daily bank, merchant and clearing account reconciliations
- Reconciling payment platforms including Shopify, Stripe, Square and similar systems
- Investigating and resolving discrepancies and payment issues
- Preparing credit notes, journals and account adjustments
- Maintaining accurate customer account information across ERP and ordering platforms
- Supporting month-end reporting and reconciliations
- Identifying opportunities to improve processes and reduce manual administration
- Assisting with other finance and administration tasks as required
About You:
- 2+ years’ experience in Accounts Receivable or Credit Control
- Strong experience with reconciliations, payment processing and customer accounts
- Excellent customer service and communication skills
- Confidence speaking with customers and resolving account queries professionally
- Strong attention to detail and the ability to investigate discrepancies
- Experience working with accounting or ERP systems
- A proactive, organised and solutions-focused approach
- The ability to manage competing priorities and take ownership of your work
- Experience with NetSuite, Shopify, Stripe, Square or similar platforms is highly regarded
- FMCG, wholesale, food manufacturing or other customer-facing experience would be advantageous
Why Single O? At Single O, they take coffee seriously, but not themselves too seriously.
You’ll join a collaborative team where quality, relationships and continuous improvement are genuinely valued. This is more than a transactional AR role — you’ll have the opportunity to work across Finance and Operations, improve processes and contribute to the customer experience.