Solo Resource Recovery is a leading company in the waste management industry, providing services to councils, businesses, and residential areas throughout all of Australia. A family-owned business with over 90 years of experience in serving the public, we pride ourselves on being reliable and dedicated to serving the community
We are currently seeking a part-time customer service representative to join our Administration/Customer Service team based in our office in North Plympton SA. Working 24-25 hours a week, the successful applicant will join an established team. They will need to have a can-do attitude and able to work in a team environment.
As an Admin/Customer Service Officer you will aid and support our customers on behalf of local councils as well as Solo Resource Recovery.
This role involves
- Providing excellent customer service through strong customer engagement in a high-volume contact call centre environment;
- Providing information to customer enquiries promptly and courteously while maintaining confidentiality and discretion;
- Liaise with other departments,
and drivers to ensure services are completed in a timely and effective manner;
- Navigating multiple systems and platforms;
- Undertaking a range of administration duties including responding to email correspondence, data entry.
To be successful in this role you must have:
- Excellent communication skills, both verbally and written;
- Demonstrate strong administration skills;
- High level of accuracy in data entry and attention to detail;
- The ability to adapt to changing work conditions;
- Conflict resolution skills;
- The aptitude to learn and navigate multiple systems;
- An ability to interpret and apply procedure;
- A high degree of sensitivity and confidentiality;
- A positive and resilient outlook.
In accordance with our Company’s recruitment process, all successful applicants will be required to undergo a Pre-Employment Medical, which includes a drug test. If you are looking for a new challenge and enjoy talking to people, then we would love to hear from you.
Please note – only shortlisted applicants will be contacted.
📌 Administration / Customer Service Clerk (North Plympton)
🏢 Solo Resource Recovery
📍 North Plympton
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