Mount Cotton Medical Centre – Mount Cotton QLD

Mount Cotton Medical Centre is a practice that prides itself on offering exceptional healthcare in a professional and family friendly environment. We are looking for an experienced, professional and friendly Casual Medical Receptionist to join our supportive team. This is a position that involves casual hours and must also be able to cover for staff on annual leave / sick leave at short notice.

Responsibilities:

In accordance with the practice policies and procedures, the Receptionist will:

Greet patients and visitors

Liaise with GPs, other health professionals and staff

Managing telephone calls and enquiries

Booking appointments and managing multiple diaries

Fax, scan, email and file documents

Monitor stationery and place orders as required or directed

Handle incoming and outgoing mail

Handle cash, EFTPOS and other payments

Manage Medicare and private billings

Ensure the practice is always clean, tidy and accessible

Participate in the practice risk management and quality improvement processes

Maintain patient and practice confidentiality

Contribute to the development of a culture consistent with the values of the practice.

The Medical Receptionist will have:





Previous experience in a medical reception or similar administrative position

previous experience with our practice software: Best Practice

A friendly, qualified, and empathetic demeanor

the ability to maintain a high level of professionalism and confidentiality

excellent communication skills, written and verbal

the ability to work independently, show initiative and work productively within a team environment

CPR training undertaken within the past three years or willingness to participate in training

work rights in Australia or be eligible for such.

At least 1 year experience working in a Medical Centre

The Medical Receptionist will have:

working knowledge of Windows-based software systems (e.g. Word and Excel)

an understanding of the Medicare Benefits Schedule

an understanding of medical terminology, medical and allied health professional organisations and relevant stakeholders

an understanding or experience in general practice accreditation and standards.

This position is a Level 3 position under the Health Professionals and Support Staff Award. Opportunity to work over multiple sites.

#J-18808-Ljbffr

📌 Medical Receptionist (Queensland)
🏢 Mount Cotton Medical Centre
📍 Queensland