Are you a highly organised administration professional who enjoys working in a fast-paced environment?

Your new company

Hays is pleased to partner with a prominent state government body, who play a vital role in supporting the wider Queensland community in development and maintenance. They are seeking an efficient and dynamic AO3 Business Support Officer to join and contribute to a great team on a full-time temporary contract in Townsville.

Your new role

We are seeking a motivated Business Support Officer to support the delivery and management of work orders and projects across North Queensland. Working closely with the Business Support Co-ordinator and Business Manager, you will play a key role in maintaining the integrity of work order processes while delivering exceptional customer service and administrative support.

Key Responsibilities

- Provide high-quality customer service to internal and external stakeholders.
- Support the administration and management of work orders and projects across the region.
- Prepare, update and maintain records, reports and documentation with a high level of accuracy.




- Utilise systems such as Ellipse and the Microsoft Office Suite to manage information and workflows.
- Respond to enquiries and provide support to senior staff when required.
- Develop, maintain and improve procedures, manuals and registers.
- Undertake a range of general administrative and business support functions.

What you’ll need to succeed

- Current driving licence.
- Strong attention to detail and commitment to accuracy.
- Intermediate to advanced skills in the Microsoft Office Suite, particularly Excel.
- Ability to work effectively in a fast-paced, KPI-driven workplace.
- Strong organisational, communication and customer service skills.
- A proactive and team-focused approach to work.

What you’ll get in return

- $51.12 per hour plus superannuation
- Full-time hours, Monday to Friday (37.5 hours per week)
- Townsville location based in Garbutt
- Contract through to 27 November 2026 with the possibility of extension
- Opportunity to gain valuable experience within a respected Queensland Government organisation

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📌 Ao3/1 Business Support Officer (Townsville City)
🏢 Uworkin
📍 Townsville City