Mrs Mack's Country Catering is seeking enthusiastic and professional Waiting Staff to join our team on a casual basis. Based in Almonds VIC 3727, this role offers the perfect opportunity to be part of a welcoming hospitality environment where you'll deliver exceptional service to our guests. As Waiting Staff, you'll be the face of our catering operation, ensuring every dining experience is memorable and enjoyable for our customers.
What you'll be doing
Greeting and welcoming guests with warmth and professionalism upon arrival
Taking accurate food and beverage orders from customers and communicating them clearly to the kitchen and bar teams
Serving food and drinks promptly and courteously, ensuring orders are delivered to the correct guests
Checking in with guests throughout their meal to ensure satisfaction and address any concerns
Clearing tables efficiently and maintaining a clean, tidy dining area
Processing payments and handling cash or card transactions accurately
Maintaining knowledge of menu items, specials, and recommendations to assist guests with their choices
Setting tables according to company standards before service begins
Supporting other team members and contributing to a positive working environment
Following food safety and hygiene protocols at all times
What we’re looking for
Previous experience in waiting or customer service roles, ideally within a hospitality or catering environment
Excellent communication and interpersonal skills with a friendly and approachable manner
Solid attention to detail and the ability to remember orders accurately
Physical stamina to stand for extended periods and move around the service area
Reliability and punctuality, with flexibility to work varied shifts including weekends and evenings
A professional appearance and grooming standards
Basic numeracy skills for handling payments and processing transactions
Ability to work both independently and as part of a team in a fast-paced environment
Customer-focused mindset with a genuine desire to provide excellent service
Food safety certification or willingness to obtain it is advantageous
What we offer
At Mrs Mack's Country Catering, we value our team members and offer a supportive work environment. As a casual employee, you'll enjoy flexible working hours that suit your lifestyle. We provide on-the-job training to ensure you're confident in your role, and we foster a collaborative team atmosphere where your contributions are recognised and appreciated. Working with us means being part of a company that takes pride in delivering quality catering services to our community.
About us
Mrs Mack's Country Catering is a respected catering business based in Almonds, Victoria. We're committed to delivering high-quality food and exceptional service to our clients and guests. Our team is dedicated to creating memorable dining experiences, and we pride ourselves on our warm, professional approach to hospitality. We're looking for enthusiastic individuals who share our passion for excellent customer service and want to be part of a thriving catering operation.