Customer Experience Leader, Fintech (AU) (New South Wales)

Customer Experience Leader, Fintech (AU) (New South Wales)

17 Aug
|
YouTrip
|
New South Wales

17 Aug

YouTrip

New South Wales

YouTrip is seeking an experienced Customer Service Manager to lead our offshore customer support team and own end-to-end customer operations for Australian users. This role combines people leadership, operational ownership, and customer advocacy, focusing on performance, risk and continuous improvement across the customer journey.

You will collaborate with Compliance, Legal, Product and Marketing to ensure the YouTrip experience in Australia is responsive, compliant, and customer-centric.

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📌 Customer Experience Leader, Fintech (AU) (New South Wales)
🏢 YouTrip
📍 New South Wales

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